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Privacy & Cookies

Privacy & Cookies

The Emtec Group and all its associated companies are aware of its obligations under the General Data Protection Regulation (GDPR) and is committed to processing your data securely and transparently. This privacy notice sets out, in line with GDPR, the types of data that we hold. This privacy notice also sets out how we use that information, how long we keep it for and other relevant information about your data we collect from you when you use our website. Our Employee Privacy Notice details what is processed specifically as an employee of the Company.

What data do we collect?

Emtec Group collects the following data from our potential customers and website users:

• Personal identification information (Name, email address, phone number, etc.).

• Contact method preference.

• Details of your question / enquiry.

Suppliers and Other Business Contacts:

• Personal identification information (Name, email address, phone number, etc.).

Customers:

• Personal identification information (Name, email address, phone number, etc.).

How do we collect your data?

You directly provide Emtec Group with most of the data we collect. We collect data and process data when you:

• Use or view our website via your browser’s cookies.

• Register an enquiry via our website.

• Voluntarily complete a customer survey or provide feedback.

How will we use your data?

Emtec Group collects your data so that we can:

• Administer our business and contracts.

• Keep our customer, potential customer, suppliers and business contacts up to date as part of our legitimate business interests.

• Contact you for marketing purposes (as outlined below and accordance with the relevant laws and regulations).

How do we store your data?

Emtec Group securely stores your data electronically.

Emtec Group will keep your data for the duration of our business relationship. Once this time period has expired, we will delete your data in line with our Data Retention Policy.

Marketing

Emtec Group would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Emtec Group from contacting you for marketing purposes or giving your data to other members of our Group.

If you no longer wish to be contacted for marketing purposes, please contact us.

What are your data protection rights?

Emtec Group would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request Emtec Group for copies of your personal data. We may charge you a small fee for this service.

• The right to rectification – You have the right to request that Emtec Group correct any information you believe is inaccurate. You also have the right to request Emtec Group to complete the information you believe is incomplete.

• The right to erasure – You have the right to request that Emtec Group erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that Emtec Group restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object to Emtec Group’s processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that Emtec Group transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of the rights explained above or aren’t happy with how your data is being processed please contact sheq@emtecgroup.co.uk

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Emtec Group uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in.

• Understanding how you use our website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Emtec Group uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy notices / policies of other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to our privacy notice

Emtec Group keeps its privacy notice under regular review and places any updates on this web page. This privacy notice was last updated on 31st January 2020.

How to contact us

If you have any questions about Emtec Group’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

The Company’s Data Protection Officer is SHEQ Manager. They can be contacted on sheq@emtecgroup.co.uk.

Or write to us at:

The Data Protection Officer

Emtec Group

Ellismuir Way

Tannochside Park

Uddingston

G71 5PW

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Emtec Group has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

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