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Trainee Resource Co-ordinator

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Trainee Resource Co-ordinator

Emtec Facility Services are currently looking for a Trainee Resource Co-ordinator to assist with the running of our corporate accounts helpdesk.  

The trainee will be fully trained on the following:-

  • Making and taking calls from clients, engineers, sub-contractors in relation to all aspects of planned, reactive and quoted works and ensuring works are done within contract KPI’s and SLA’s
  • Logging jobs on our CAFM system and allocating to engineers and sub-contractors
  • Planning and co-ordinating PPM visits inline with clients system and keeping spreadsheets updated
  • Raising and issuing purchase orders for reactive and quoted works to suppliers and contractors
  • Updating clients on status of tasks by updating daily reports, emails and phonecalls
  • Daily/Weekly planning of planned, reactive and quoted jobs
  • Liaise with sub-contractors from planning through to completion and chasing of relevant reports
  • Arrange access to site with clients for engineers and sub-contractors
  • Receive electronic copies of engineers reports from sub-contractors, upload on CAFM system and forward to client and team when required
  • Planning and co-ordinating weekend works
  • Updating job notes on CAFM system
  • Updating quotes log
  • Form 33 chases

About the Candidate:


  • Effective communication, time management and organisational skills
  • Good level of punctuality
  • Knowledge of Microsoft Office packages to include Word, Outlook and Excel


  • Knowledge of Microsoft Dynamics Navision
  • Previously worked within a helpdesk for a facilities maintenance company

Hours are 8.00am – 4.30pm Monday to Thursday and 8.00am to 3.30pm Friday.

how to apply

If you think that you have the right experience and personality for this role, then please send your CV to careers@emtecgroup.co.uk quoting job reference EFS-2286.

The Emtec Group are an Equal Opportunities and Living Wage employer. No agencies please.


Emtec Group



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